Customer Service Representative - State Farm Agent Team Member
Hendersonville - TN
Customer Service Representative - State Farm Agent Team Member
Full Time • Hendersonville - TN
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring bonus
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
Since joining State Farm in 2006 and becoming an agent in 2011, Andrew Felder has built his agency around genuine relationships, exceptional service, and a commitment to serving others. That same spirit of service extends beyond the office. Andrew serves as President of Hendersonville Crime Stoppers, is a Leadership Sumner graduate, and is actively involved with the Hendersonville Chamber of Commerce and Hendersonville Morning Rotary.
As a member of our team, you’ll have the opportunity to bring that same spirit of service to your work every day—helping customers protect what matters most while building meaningful relationships in the community. If you’re someone who enjoys helping people, giving back, growing professionally, and being part of a team that makes a difference, we’d love to meet you.
ROLE DESCRIPTION:
Since joining State Farm in 2006 and becoming an agent in 2011, Andrew Felder has built his agency around genuine relationships, exceptional service, and a commitment to serving others. That same spirit of service extends beyond the office. Andrew serves as President of Hendersonville Crime Stoppers, is a Leadership Sumner graduate, and is actively involved with the Hendersonville Chamber of Commerce and Hendersonville Morning Rotary.
As a member of our team, you’ll have the opportunity to bring that same spirit of service to your work every day—helping customers protect what matters most while building meaningful relationships in the community. If you’re someone who enjoys helping people, giving back, growing professionally, and being part of a team that makes a difference, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Andrew Felder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Hendersonville.
- I have been a State Farm agent since 2011.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- We currently have 3 team members at our agency.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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